1. Information We Collect
We collect information you provide directly to us and information we obtain automatically when you use our services:
Information You Provide
- Account registration information (name, email, company details)
- Contact form submissions and support requests
- Payment and billing information
- Campaign settings and targeting preferences
- Communications with our support team
Information We Collect Automatically
- Usage data and analytics about how you use our platform
- Device information (IP address, browser type, operating system)
- Log files and technical data for service optimization
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect for the following purposes:
- Providing and improving our lead generation services
- Processing payments and managing your account
- Communicating with you about your account and our services
- Analyzing usage patterns to optimize our platform
- Detecting and preventing fraud and security threats
- Complying with legal obligations and regulatory requirements
- Sending marketing communications (with your consent)
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:
Service Providers
We may share information with trusted third-party service providers who assist us in operating our platform, such as:
- Cloud hosting and infrastructure providers
- Payment processing companies
- Analytics and monitoring services
- Customer support platforms
Legal Requirements
We may disclose information when required by law or to:
- Comply with legal processes or government requests
- Protect our rights, property, or safety
- Investigate potential violations of our terms
- Prevent fraud or security threats
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
4. Data Security
We implement comprehensive security measures to protect your information:
- End-to-end encryption for data in transit and at rest
- SOC 2 Type II certified security controls
- Regular security audits and penetration testing
- Multi-factor authentication for account access
- Employee training on data protection best practices
- Incident response procedures for security breaches
While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but will notify you of any material breaches as required by law.
5. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations:
- Account information: Retained while your account is active and for 7 years after closure
- Campaign data: Retained for 3 years for analytics and optimization purposes
- Payment records: Retained for 7 years for tax and accounting purposes
- Support communications: Retained for 2 years for quality assurance
- Marketing data: Retained until you opt out or for 5 years, whichever is sooner
6. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
General Rights
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data to another service
- Objection: Object to certain types of processing
GDPR Rights (EU Residents)
- Right to restrict processing of your personal data
- Right to withdraw consent for processing
- Right to lodge a complaint with supervisory authorities
CCPA Rights (California Residents)
- Right to know what personal information is collected
- Right to delete personal information
- Right to opt-out of the sale of personal information
- Right to non-discrimination for exercising privacy rights
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience:
Types of Cookies We Use
- Essential cookies: Required for basic platform functionality
- Analytics cookies: Help us understand how you use our platform
- Preference cookies: Remember your settings and preferences
- Marketing cookies: Used for targeted advertising (with consent)
Managing Cookies
You can control cookies through your browser settings. Note that disabling certain cookies may affect platform functionality.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure adequate protection through:
- Standard Contractual Clauses approved by the European Commission
- Adequacy decisions for countries with equivalent protection
- Certification schemes and codes of conduct
- Binding corporate rules for intra-group transfers
9. Children's Privacy
Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it promptly.
10. Third-Party Links
Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
11. Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will:
- Post the updated policy on our website
- Update the "Last updated" date at the top of this policy
- Notify you of material changes via email or platform notification
- Obtain your consent for changes that materially affect your rights
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
We will respond to your inquiry within 30 days of receipt.